Strategic Customer Representative
About the role
The primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high‑profile job sites by increasing product awareness and the efficiency of the corporate account office, evaluating new potential customers for the program, and managing the corporate accounts office. The role also serves as a mentor/liaison in the overall go‑to‑market sales strategy for the assigned area, coordinating efforts between the PCM, DM, RSD, and RVP. It offers an entrepreneurial, empowering workplace where you can develop a career track, leverage current skills while developing new ones, and work with an incredible team.
Responsibilities
- Increase market share within select customers and high‑profile job sites
- Increase product awareness
- Improve efficiency of the corporate account office
- Evaluate and onboard new potential customers for the program
- Manage the corporate accounts office
- Act as mentor/liaison for go‑to‑market sales strategy, coordinating with PCM, DM, RSD, and RVP
- Develop a career track
- Leverage current skills while developing new skills
- Work with an incredible team
Requirements
- Minimum 4 years of previous sales management experience
- Customer service experience required
- Physical demands include bending, squatting, crouching, reaching, lifting 25 lb or more, and working indoors/outdoors as needed
- Related experience may include titles such as District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store Manager
Skills
- Knowledge of different phases of construction, equipment applications, features, benefits, operation, and specifications
- Computer literate with Windows, Adobe Acrobat, and Microsoft Office suite
Benefits
- Health, dental, and vision plans
- 401(k) match
- Volunteer time off
- Short‑term and long‑term disability
- Accident, life, and travel insurance
- Flexible spending accounts
- Tuition reimbursement options
- Employee Assistance Program (EAP)
- Length of service awards
- Eligibility for benefits on the first of the month following 30 days from start date
- Paid time off: 12‑25 vacation days (based on years of service), 5 sick days, 6 holidays, 2 half‑day holidays, 2 floating holidays, 1 inclusion day, 1 volunteer day
Pay
Base pay range: $60,546.00 – $83,250.20; total compensation includes base pay, company vehicle, and a robust commission plan; starting rate may vary based on position, location, education, training, and/or experience.