Strategic Business Planning Manager (KY)

The American Red Cross offers a unique opportunity to be part of the world’s largest humanitarian network, where your career makes a meaningful impact on millions of lives.

About the Role

We have an opening on our Donor Recruitment team for a Strategic Business Planning Manager. As an employee, you’ll play a key role in developing and implementing blood drive programs while fostering sponsor partnerships to achieve collection goals.

Responsibilities

• Develop and implement annual and long-term sponsor partnership blood drive programs in assigned geography to achieve collection goals.
• Identify, develop, and implement creative strategies to attract, sell, manage, and retain Blood Program Leaders/Sponsor partnerships while maximizing their value.
• Provide organizational and operational support to sponsor contacts and maintain high-level communication with all assigned Blood Program Leaders/Sponsors.
• Support the blood drive annual calendar by identifying and applying methods to ensure productive scheduling of blood drives by assigned Sponsors.
• Stay informed about assigned geography, including government, demographics, organizations, and competitive profile, and apply this knowledge to servicing Sponsor groups and market penetration.
• Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.
• Ensure tools, technology, and strategies provided by the organization enhance customer service, efficiency, and productivity, and identify opportunities for improvement.

Requirements

• Bachelor’s degree OR a combination of education and work experience.
• Minimum 3 years of related experience or equivalent combination of education and experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, and negotiation skills.
• Strong organizational skills and the ability to handle multiple priorities effectively.
• Excellent oral and written communication skills, including training and presentation abilities.
• Ability to work collaboratively on a team and with internal/external partners to resolve complex business problems.
• Ability to analyze historical collection data, project trends, define goals, develop measurements, and achieve operational improvements in key performance metrics.
• Some travel may be required.

Preferred Skills

• Great time management and scheduling experience.
• Ability to effectively implement programs.

Benefits

• Medical, Dental, and Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• Paid Time Off (PTO) + Holidays.
• 401K with up to 6% match.
• Paid Family Leave.
• Employee Assistance Program.
• Short- and Long-Term Disability and Insurance.
• Service Awards and recognition.