Strategic Business Planning Manager

About the Role

Joining The American Red Cross is like nothing else—it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network, working alongside welcoming individuals who are exceptional yet unassuming, diverse yet united. Here, your career grows within a movement that measures success by lives helped, communities strengthened, and individuals empowered. You’ll align your work with a mission bigger than all of us, supported by mentors who foster your growth and a community that values you both professionally and personally.

Responsibilities

• Plan and execute effective strategies to maximize blood drive programs, manage sponsor partnerships, and utilize market knowledge to achieve established collection goals.
• Provide support, development, and/or leadership guidance to all volunteers.
• Develop and implement annual and long-term sponsor partnership blood drive programs in assigned geography to achieve collection goals.
• Identify, develop, and implement creative strategies to attract, sell, manage, and retain Blood Program Leaders/Sponsor partnerships while maximizing value from these relationships.
• Provide organizational and operational support to sponsor contacts and maintain high-level communication with all assigned Blood Program Leaders/Sponsors.
• Support the blood drive annual calendar build by identifying and applying methods to ensure productive scheduling of blood drives by assigned Sponsors.
• Stay informed about assigned geography, including government, demographics, organizations, and competitive profile, and apply this knowledge to servicing Sponsor groups and penetrating designated markets.
• Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.
• Ensure tools, technology, and strategies provided by the organization enhance customer service, efficiency, and productivity, and identify opportunities for improvement.
• Responsible for providing own transportation for business purposes.

Requirements

• Bachelor’s degree in marketing, sales, communications, or related field required.
• Minimum 3 years of related experience or equivalent combination of education and experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, and negotiation skills.
• Strong organizational skills and the ability to handle multiple priorities effectively.
• Excellent oral and written communication skills, including training and presentation abilities.
• Ability to work collaboratively on a team and with internal/external partners to resolve complex business problems.
• Ability to analyze historical collection data, project trends, define goals, develop measurements, and achieve operational improvements in key performance metrics.
• Ability to effectively implement programs preferred.
• Some travel may be required.

Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to the minimum education and experience combined.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• Paid Time Off (PTO): Starting at 15 days a year, based on job type and tenure.
• Holidays: 11 paid holidays (six core holidays and five floating holidays).
• 401K with up to 6% match.
• Paid Family Leave.
• Employee Assistance Program.
• Disability and Insurance: Short-term and Long-term coverage.
• Service Awards and recognition.

Pay

The salary range for this position is $65,000–$75,000, plus incentive. Salaries are aligned to the specific geographic location where the work is primarily performed, with additional factors such as skills, experience, and internal comparisons influencing the final salary.