Strategic Automotive Accounts Director

About the role

T-Mobile is seeking an exceptional leader to join our executive team as the Director, Connected Vehicle Programs. This Individual Contributor (IC) Director role is pivotal in leading T-Mobile's initial delivery of connected car services, serving as the primary executive-facing liaison between T-Mobile and Automotive OEM clients. You will translate complex technical and operational information into clear business communications for senior stakeholders, coordinate cross-functional teams, and develop scalable operating frameworks for future partnerships.

Responsibilities

• Executive Relationship Management: Serve as T-Mobile's senior point of contact with Automotive OEM leadership. Build and maintain trust with executive stakeholders through consistent, proactive, and clear communication. Translate complex technical delivery status and issues into concise, executive-level messaging.
• Cross-Functional Delivery Coordination: Act as the central orchestration point for T-Mobile's OEM delivery, aligning PMO, network engineering, and technical teams. Maintain dotted-line oversight of OEM-aligned workstreams to ensure accountability, resolve blockers, and drive delivery timelines. Own bi-directional information flow between OEMs and internal T-Mobile teams.
• Technical Translation & Communication Cadence: Establish and lead a regular executive communication rhythm. Distill technical program status (network deployment, platform, PMO) into business-relevant summaries, risks, and decisions for senior audiences on both sides. Ensure the "so what" of every update is clear and actionable.
• Connected Car Operating Model Development: Document and codify lessons learned and best practices from OEM engagements into a reusable operating framework for T-Mobile's connected car OEM business. Contribute to pre-sales and solutioning materials to support future large-scale automotive customer pursuits.
• Perform other duties/projects as assigned by business management.

Requirements

• Education & Work Experience:
  • Bachelor’s Degree in Business, Engineering, Telecommunications, or related field (Required).
  • 10+ years of program/delivery management experience in telecommunications, IoT, or connected car industries (Required).
  • 7+ years of direct experience leading connected car OEM relationships, preferably with Tier 1 automotive OEMs.
  • 7+ years of demonstrated experience operating at the executive level, building relationships with and presenting to C-suite or VP-level stakeholders (Required).
  • PMP (Project Management Professional) or equivalent program management certification (Preferred).
• Knowledge, Skills, and Abilities:
  • Executive Communication (Required): Ability to distill complex technical information into concise, decision-ready executive messaging; strong written and verbal communication skills.
  • Connected Car Domain Knowledge (Required): Deep understanding of connected car technology, terminology, ecosystem (OEM, Tier 1, network, platform), and business models.
  • Cross-Functional Leadership (Required): Proven ability to coordinate and influence across PMO, engineering, network, and sales teams without direct authority (dotted-line model).
  • Technical Fluency (Required): Sufficient technical depth to engage credibly with network and engineering teams; ability to ask the right questions and understand answers.
  • Relationship Management: Demonstrated ability to build executive trust and credibility with large enterprise customers; existing automotive OEM network strongly preferred.
  • Operating Model Design: Ability to identify, document, and systematize best practices into repeatable delivery frameworks.
• Legally authorized to work in the United States.
• At least 18 years of age.

Travel

Occasional domestic overnight travel is required.

Pay

Base pay range: $150,500 - $203,700. The successful candidate’s actual pay will be based on qualifications and experience. Most Corporate employees are eligible for a year-end bonus with a target of 25% of eligible earnings in the prior year.

Benefits

T-Mobile offers comprehensive benefits for full and part-time employees, including:

• Medical, dental, and vision insurance.
• Flexible spending account and 401(k) with company match.
• Employee stock grants and stock purchase plan.
• Paid time off (up to 4 weeks for new full-time employees and 2.5 weeks for new part-time employees annually) and up to 12 paid holidays.
• Paid parental and family leave, family building benefits, back-up care, enhanced family support, and childcare subsidy.
• Tuition assistance, college coaching, and career development programs.
• Short- and long-term disability, voluntary AD&D, accident, life, and long-term care insurance.
• Mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.