Strategic Accounts Manager (Aerospace/Defense)

About the role

Develop and maintain assigned strategic account customer relationships, utilizing TTI’s products and services to maximize sales, gross profit, and return on investment/assets. Develop the corporate strategy for the strategic accounts and work closely with the sales branches to position TTI as the preferred supplier.

Responsibilities

• Develop business strategies for assigned accounts by identifying status and focus of the customer, along with potential avenues for account growth.
• Success is measured by increased sales/meeting sales objectives.
• Create formal sales and marketing presentations by utilizing technical resources and corporate information for consistent company message.
• Aid in the annual budgeting process by giving input and projections on cost and expenses forecasted for the upcoming fiscal year.
• Maintain information about customer inventory and buying processes by keeping account information in the database timely, resulting in accurate data for trend analysis.
• Reviews financial results and recommends adjustments to achieve growth and profit objectives.
• Aid in the development and support of Strategic Programs (MRP1/AIM) in order to enhance TTI’s position within assigned accounts.
• Support TTI dedicated field operations by having team involvement and coordination producing quality work with seamless communication and highest customer service.
• Share the vision of TTI by upholding the mission and ethical business standards in every transaction.
• Identify trends and potential concerns with assigned accounts by pursuing resolution with appropriate personnel resulting in quick issue resolution and proactive customer service.
• Maintain market awareness on competitor activities, industry tends and new concepts by reading industry periodicals, networking, attending periodic update training events and trade shows which will ensure that the manager is adding value and is current on industry knowledge to aid in making informed decisions.
• Participate in the TTI Total Quality Program by driving the importance of quality, ensuring the branch is following the defined processes, and identifying the areas of process improvement.

Requirements

• High school diploma or GED required.
• Bachelor’s Degree in a related field and five to seven years’ experience in electronics distribution or a related field preferred, or equivalent combination of education and experience.

Qualifications

• Possess or gain a thorough knowledge of company product lines, sales, purchasing, operations, and systems.
• Exhibit strong analytical, problem solving, negotiation and organizational skills.
• Respond tactfully and effectively to sensitive inquiries and complaints.
• Able to write and present information to internal and external audiences.
• Knowledge of Microsoft Office applications at a basic level preferred.
• Must be able to travel 50% of the time.
• Must possess valid state driver’s license, safe driving record and be insurable by the Company’s liability carrier.

Skills

• Strong analytical, problem solving, negotiation and organizational skills.
• Ability to write and present information to internal and external audiences.

Benefits

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts.
• Education Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.

Pay

TTI, Inc. offers competitive compensation packages tailored to individual performance and qualifications.

Schedule

This position requires flexibility to meet the demands of the role, including the ability to travel 50% of the time.