Strategic Account Rep, Strategic Accounts
About the role
Do you want to be part of AWS Strategic Accounts, the segment responsible for helping our largest, most complex customers achieve their business outcomes? Do you want to go deep and wide within one customer? Do you have breadth and depth of account management experience working with large and complex customers, as well as the sales and technical acumen to drive adoption of cloud services and AI at multiple levels? Can you manage and orchestrate account team resources to drive scale and velocity across customer engagements? Are you an experienced AI "builder", working with IDEs, using AI coding assistants, and understanding how agentic platforms deliver customer value? If so, we want to hear from you.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. Customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. Endless knowledge-sharing, mentorship, and career-advancing resources help you develop into a better-rounded professional.
Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home.
Responsibilities
- Work on behalf of the account team developing new relationships and workloads in business units and lines-of-business.
- Possess sales and technical capabilities to advise customers on AWS solutions, grow usage, and maintain relationships.
- Deep understanding of AI and agentic platforms, and ability to articulate how AI capabilities translate to business outcomes.
- Own the full sales cycle working cross-functionally with the extended team.
- Translate technical concepts into language that resonates with executive decision-makers.
- Know when to bring in the right expert at the right moment.
- Focus on landing greenfield workloads within specific Lines of Business inside a single Strategic Customer account.
- Meet with LOB and BU stakeholders to uncover net-new use cases.
- Partner with Solutions Architects, Partner teams, and Product specialists to turn opportunities into launched workloads.
- Run discovery conversations.
- Build business cases.
- Manage opportunities in Salesforce