Strategic Account Manager, Datacenters

About the role

The Strategic Account Manager at Socomec North America is responsible for developing, managing, and growing key customer relationships that are critical to the organization's long-term revenue and market position. This role ensures alignment between customer strategic objectives and company capabilities, driving account growth, profitability, and customer satisfaction. The Strategic Account Manager acts as a cross-functional leader, coordinating sales, technical, and service teams to deliver integrated solutions and strengthen the company’s position within targeted strategic accounts.

Key Responsibilities And Accountabilities

• Develop and execute strategic account plans aligned with revenue growth and long-term market positioning.
• Own and grow key accounts by building strong relationships with executive stakeholders and decision-makers.
• Identify and drive new business opportunities within existing accounts and target prospects.
• Lead cross-functional coordination (sales, product, engineering, service) to deliver integrated solutions.
• Build, manage, and maintain accurate sales pipeline and forecasts.
• Develop and present technical and commercial proposals including specifications, pricing, and value positioning.
• Monitor customer strategies, market trends, and competitor activity to identify risks and opportunities.
• Act as the primary customer advocate internally, translating customer requirements into product and service priorities.

Essential Qualifications, Experience, And Skills

• Bachelor’s degree in Electrical Engineering or Business Management
• Minimum 10 years’ experience in Sales, Key Account Management, or Business Development within the electrical market
• Demonstrated network and prior influential experience in the data center infrastructure business
• Experience implementing sales strategies and standards for the industrial electrical market
• International project management experience is a plus
• Prior success with digital sales or digital selling techniques
• Deep knowledge of Electrical Products in the Datacenter Industry (UPS, PDU, STS, RPP, Transformers, BESS, etc)
• Strong analytical mindset and business acumen for specification activities
• Excellent presentation and negotiation skills
• Proven track record of consistently meeting or exceeding sales goals
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Ability to work independently with minimal supervision while effectively communicating key performance indicators, goals, and results
• Excellent written and verbal communication, interpersonal, and networking skills
• Experience with CRM software (e.g., Salesforce)
• Strong judgment and decision-making abilities
• Ability to prepare and manage complex schedules for sales and marketing activities
• Strong leadership and communication
• Self-starter able to define new processes
• Ability to collaborate cross-functionally (Sales, Marketing, Engineering)

Additional Specific Requirements

• Valid driver’s license and ability to travel regularly; must maintain a valid passport for international travel
• Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process