Strategic Account Manager - Central South Territory
Territory Strategy & Revenue Delivery
Provide ample and routine territory/account coverage. Own and execute a comprehensive territory and strategic account business plan to achieve revenue, growth, and profitability targets. Prioritize accounts and opportunities based on revenue potential, strategic value, retention risk, competitive dynamics, and pipeline health. Maintain an active, qualified pipeline with accurate forecasting to support leadership visibility and business planning. Conduct regular business reviews with key customers to assess performance, value realization, and future growth opportunities.
Customer Engagement & Clinical Support
Build and maintain relationships with executive, clinical, supply chain, and value analysis stakeholders across IDNs, hospitals, and ASCs. Engage customers through consultative selling activities including in-services, product training, professional meetings, and industry events. Navigate complex decision-making structures and position PCC solutions by translating clinical, operational, and economic value into customer-specific outcomes. Serve as a clinical, technical, and market resource to customers, distribution partners, and internal stakeholders.
Distributor & Channel Leadership
Manage the full sales cycle from opportunity identification through contract negotiation, close, and implementation. Execute sales strategies aligned with approved budgets, pricing frameworks, and revenue objectives. Own customer retention, renewals, and expansion by identifying and executing cross-sell and upsell opportunities. Ensure agreements are financially viable, compliant, and aligned with customer needs and PCC strategic objectives in coordination with National Accounts and internal partners.
Cross-Functional Collaboration & Execution
Partner with National Accounts, Inside Sales, and cross-functional teams (e.g., contracting, vaporizer, operations) to execute integrated account strategies. Serve as the primary voice of the customer internally, advocating for solutions that drive mutual value and long-term partnerships. Support RFPs, GPO-driven initiatives, and customer requests while coordinating internal resources to ensure timely issue resolution. Provide field-based market and competitive intelligence to inform pricing, portfolio, and go-to-market decisions.
Planning, Governance & Professional Development
Manage territory-related expenses in compliance with PCC policies and financial objectives. Maintain accurate CRM documentation, account plans, and opportunity records. Participate in ongoing professional development aligned with PCC performance objectives and competency expectations.