Strategic Account Manager

About the role

Yorktel is a video managed services partner for large business and government agencies. We manage over 10,000 video systems globally and are seeking a Strategic Account Manager to drive sales and account penetration.

Responsibilities

• Work with existing and prospective clients to understand their needs and secure orders
• Present existing products and services to clients and ensure client requirements are communicated to service teams
• Represent customer requirements to Yorktel and direct how products and services are customized and deployed
• Manage active accounts within Global Enterprise Accounts
• Build annual account action plans and track contract renewals
• Drive revenue growth and meet monthly and annual revenue goals
• Conduct regular Business Reviews and reporting with major accounts
• Manage relationships with manufacturers, distributors, and resellers
• Provide input into pricing, positioning, and strategy
• Prepare weekly sales reports and activities

Requirements

• Ability to establish and maintain strong working relationships both internally and externally
• Excellent verbal and written communication skills
• Strong presentation skills
• Advanced conflict resolution skills
• Knowledge of and adherence to Yorktel policies and procedures
• Comfortable managing relationships with executive level contacts
• Successful track record of winning and closing deals in competitive environments

Qualifications

• Experience in consultative sales with long sales cycles in the Collaboration industry
• Proven success building new business relationships with executive-level management
• Knowledge of sales and marketing concepts
• Proficiency in the use of computers and general business software
• Technical certifications such as CCIE, CVE, MCSE desirable