Strategic Account Manager

Key Responsibilities

• Own C-suite and senior stakeholder relationships, leading QBRs, ROI analyses, and long-term strategic roadmap discussions
• Ability to both access customer health scores, risk identification, and value driven renewal conversations while also identifying and closing new revenue generating opportunities, consistently achieving targets and demonstrating a relentless drive to succeed
• Drive full expansion sales cycle from opportunity identification to closing deals, consistently achieving targets and demonstrating a relentless drive to succeed and overachieve quota
• Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale
• Act as a strategic advisor on AI and workflow transformation, representing Videa with executives and at key industry events to reinforce our market leadership

What You Bring

• 5+ years experience in large-scale customer management or sales in AI, health tech, SaaS, or clinical transformation with preferably 3+ years of proven success managing and selling technology to enterprise customers
• Consistently held and over achieved a sales quota of 100%+
• Understands how to navigate complex renewal negotiations and track net retention scores across owned portfolio
• Comfortable owning C-suite relationships and navigating high-stakes executive discussions
• Bring a blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleeves
• Communicate with exceptional clarity and influence, with strong financial, analytical, and operational acumen
• Entrepreneurial, wants to be seen as the leader in AI and takes ownership
• Strong self-starter with a track record of getting things done
• Analytical strength and resourcefulness in problem-solving and strategy adjustment

Bonus Points

• Experience in healthcare, dental, AI, or regulated environments
• Experience in high-growth or startup environments

What It Is Like To Work Here

We win and lose together as one team. Collaboration is not a buzzword here. We share context early, ask for input, and step in to help when someone is stuck. We hold a high bar, but we stay grounded. We move fast, learn as we go, and stay focused on what matters most for clinicians and patients.

What We Offer

• Competitive compensation and meaningful equity
• Unlimited PTO
• 100 percent company-paid dental and vision coverage
• The opportunity to work on AI that is actually used every day
• A team of thoughtful, driven people who genuinely care

Equal Opportunity

Videa is committed to building an equitable, inclusive, and supportive workplace. Diverse teams build better products and better healthcare. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We have raised more than $67 million from world-class investors, including Threshold Ventures, Spark Capital, Zetta Venture, and Pillar VC, as well as leaders such as Frederic Kerrest, co-founder of Okta. Our work has been featured in TechCrunch and The Wall Street Journal. If you want to join a breakthrough health technology company and accelerate its impact, we encourage you to apply. E-Verify Participation Notice: VideaHealth participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Compensation Range: $130K - $140K