Strategic Account Manager

About the role

The Strategic Account Manager is responsible for managing and expanding Veson’s strategic enterprise accounts within the Energy & Commodities or Maritime, Freight, Banking & Other verticals. Reporting to the Director of Strategic Accounts, this role involves defining and executing account-level growth strategies, fostering executive relationships, and aligning Veson’s full suite of products with clients' business objectives.

Responsibilities

• Lead overall strategy, execution, and revenue performance for Veson’s accounts within the assigned vertical, partnering closely with the VP of the vertical to shape commercial direction.
• Develop and execute account growth plans that align client strategic objectives with Veson's full solution portfolio, identifying and pursuing cross-sell and upsell opportunities across IMOS, VesselsValue, Shipfix, and Q88.
• Build and maintain trusted, strategic relationships with C-level executives and key decision-makers, navigating complex organizational structures across multiple levels, geographies, and functional areas.
• Act as Veson's senior relationship owner, leading executive business reviews and driving long-term partnership engagement.
• Ensure on-time renewals and proactively address risks to retention and client satisfaction, leading negotiation of renewal, expansion, and master agreement contracts.
• Apply structured sales methodologies (MEDDPICC, Challenger) to manage complex sales and renewal cycles, maintaining accurate forecasting and pipeline management through Salesforce.
• Collaborate cross-functionally with Pre-Sales, Legal, Finance, and Product to ensure deals are strategically aligned and commercially sound.
• Partner with Industry Advocate Executives and Customer Success teams to deliver cohesive, high-impact client engagement strategies.
• Serve as the client's internal advocate, providing Product and Marketing teams with insight on market trends and evolving client needs.
• Provide thought leadership within the vertical, contributing to strategy sessions, client workshops, and co-developing case studies and success stories with Marketing.
• Actively represent Veson at major industry forums, conferences, and panels to strengthen market presence.

Qualifications

• Bachelor's degree required; MBA or equivalent advanced degree preferred.
• 5+ years of progressive experience in strategic account management or enterprise sales within SaaS, data, or technology-driven environments, with a proven track record of sustained revenue growth, retention, and consistent quota attainment.
• Demonstrated success in executive-level relationship management and complex contract negotiations across global, matrixed organizations.
• Experience driving cross-sell and upsell initiatives across multiple product lines, with a strong understanding of subscription-based commercial models and client lifecycle management.
• Formal training or certification in sales methodologies (MEDDPICC, Challenger, or Solution Selling) desirable.
• Skilled in CRM systems (Salesforce preferred) and data-driven account management practices.
• Deep familiarity with one or more of Veson's key verticals — maritime, shipping, freight, banking, or commodities trading — preferred.
• Demonstrated history of top performance recognition (e.g., President's Club or equivalent).