Strategic Account Manager

About the role

Pumpkin is seeking a Strategic Account Manager who is highly motivated and results‑driven to support our veterinarian channel, expand our customer base, and drive revenue growth. This role focuses on building strong client relationships, executing effective sales strategies, and educating veterinary professionals on the value of pet insurance.

Job Location

This is a field‑based position in Austin, TX, requiring weekly territory travel throughout the Austin area with 4 in‑field days and 1 home office day per week.

Responsibilities

• Actively pursue and close new business, targeting consistent quarter‑over‑quarter growth
• Own and manage a portfolio of 125–150 accounts to drive quotes, policies, and revenue
• Conduct an average of 24 product training sessions per quarter
• Develop and execute customized sales strategies using data and performance insights
• Serve as a trusted advisor and subject‑matter expert to veterinary partners, fostering long-term client relationships
• Build strategic partnerships and maintain a strong pipeline of new opportunities
• Combine persuasive presentations with relentless follow up to drive behavior change

Basic Qualifications

• 5+ years of sales experience, including 2+ years of field/outside sales
• Proven success in low‑structure or start‑up environments
• Strategic and creative approach to sales
• Entrepreneurial spirit and a self-starter attitude
• Experience with concept selling in B2B or B2B2C environments
• Strong data analysis and territory planning skills
• Solid foundation in core sales skills (route planning, objection handling, closing)
• Ability to obtain a Property & Casualty License within 30 days
• Ability to work nights and weekends
• Bachelor’s degree or equivalent work experience

Preferred Qualifications

• Salesforce CRM experience
• Pet insurance experience
• Active P&C Producer’s License

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)