Strategic Account Manager

About the Role

The Strategic Account Manager role at LookOurWay is built for a seller who wants to own their business, move fast, and close deals. This is a quota-carrying role for someone energized by inbound demand, high-velocity sales, and the opportunity to turn every interaction into revenue. You'll own LookOurWay's inbound sales and e-commerce motion, closing deals end-to-end and building repeat business through strong customer relationships and sharp execution. You'll partner closely with internal teams to ensure customers feel informed and confident from quote through production.

This role is well-suited for someone early in their sales career with hunger and coachability, or a high-volume seller ready to run a fast-moving book of business with autonomy and intention.

Responsibilities

• Own LookOurWay's inbound sales motion, converting inbound calls, chats, and digital demand into closed revenue.
• Close transactional deals end-to-end, expand revenue through warm e-commerce follow-up and outbound re-engagement.
• Build repeat business through strong customer relationships.
• Manage your pipeline with discipline, maintain clean and accurate CRM records.
• Escalate only truly strategic or high-complexity opportunities.
• Partner closely with design and operations to ensure customers experience a smooth, confident path from quote to production.

What Success Looks Like

A successful Strategic Account Manager consistently converts inbound demand into revenue while hitting or exceeding quota. Deals move quickly and cleanly from first contact to order placement, and the pipeline is accurate, current, and predictable. The Strategic Account Manager owns and grows their book of business, maintaining customer relationships beyond the initial sale and proactively driving repeat revenue rather than handing customers off.

Customers feel informed and confident throughout the process, and internal teams receive clear communication when support is needed. Success is visible through conversion rates, deal velocity, revenue performance, repeat business growth, and customer satisfaction.

Requirements

This role is a strong fit for someone early in their sales career with hunger and coachability, or for a high-volume seller ready to own a fast-moving book of business. You bring urgency, curiosity, and sound judgment. You balance speed with accuracy, take pride in running your business well, and know when to close independently versus when to escalate. You're motivated by ownership, feedback, and results.