Strategic Account Manager

Your role in our team

• You will drive strategic account strategies and serve as the lead point of contact for all customer account management matters
• Develop and implementing global account strategies for our strategic accounts within the Pharma-, Biotech and Cell & Gene industry
• "Face to the customer" - centrally managing the customer relationship and interface. customer satisfaction, strategic and global spanning topics e.g. steering / escalation and contract management
• Create value solutions and quantifying value for our key customers; in that regards also working with Product Management to further develop our product portfolio
• You will provide management support and management consulting to customers for global MES programs
• Report to executive management in regard to corporate and business objectives for assigned key accounts
• Advance our Strategic Account Management methodology
• Clearly communicate the progress of monthly / quarterly initiatives to both internal and external stakeholders, and collaborate with internal/external resources
• Forecast and track key account metrics

Your profile

• Strong track record of sales in the MES space
• 5-10 years of sales experience
• Excellent verbal and written communication skills. Ability to communicate precisely and effectively from Department to C-Level
• Strong decision influencer and negotiation skills
• Ability to collaborate in a team environment and drive results within a matrix organization, and ideally experience working as part of a global team
• Ability to align short term objectives with overall strategic goals
• Superior ability to remain composed and organized in a high pace work environment
• Self-motivated, energetic and enthusiastic personality
• Experience in defining and delivering IT projects in the regulated industry
• Willingness to travel to both customer sites and our corporate office locations
• Experience with CRM software and MS office
• IPMA / PMP certification is a plus

Your Benefits

• You will work in a modern work environment with open culture towards improvements and new ideas
• You are part of a global operating company with a wide customer basis and a growing business
• You profit from international cooperation within group-expert network to implement corporate wide concepts
• You will work in a team who is focusing on customer requirements
• You will get an attractive compensation package including health, dental, vision insurance and retirement plan

Körber Business Area Pharma is the leading provider for MES software to the pharmaceutical and biotech manufacturing industry. Our first in class Werum PAS-X software offering allows our customers to control and record the making of life saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation.