Strategic Account Manager

Location: Home office position with travel; desired candidate location in central/eastern US.

About the Role

The Datalogic Strategic Account Manager (SAM) maintains and expands relationships with strategically important Retail customers.

Responsibilities

• Achieves assigned sales quota in designated strategic accounts.
• Establishes productive, professional relationships with key executive personnel in assigned customer accounts.
• Develops annual business plans with assigned partners and conducts quarterly business reviews to ensure execution to plan.
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
• Maintains high customer satisfaction ratings that meet company standards.
• Executes strategic or tactical objectives assigned as part of global or regional business objectives.

Requirements

• Bachelor’s degree in business/marketing or similar; advanced degree (MBA) preferred but not required.
• Fluent English (written and verbal communication).
• At least 5 years of sales experience to end users in Retail Tier 1/Tier 2 accounts.
• Strong understanding of retail operations.

Skills

• Experience in delivering solutions involving IoT, RFID, barcode, enterprise mobile computing, wireless networking technologies, or device management.
• Experience selling complex hardware/software solutions to senior-level stakeholders and decision-makers.
• Strategic thought leader and trusted business partner to customers.
• Self-directed, disciplined, and able to multitask.
• Willingness to travel to customer sites throughout the US (main focus central/eastern) approximately 50%+ of the time.
• Entrepreneurial, highly self-motivated, and driven to achieve performance metrics and quantitative measures.

About the Company

Datalogic is a global technology leader in automatic data capture and factory automation markets, specializing in barcode readers, mobile computers, sensors, RFID, vision, and laser marking systems. With over 50 years of history, Datalogic holds approximately 1,200 patents, operates 10 research and development centers, and serves customers across five continents. The company employs approximately 2,800 people worldwide, with 9 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam, and Australia. Headquartered in Bologna, Italy, Datalogic S.p.A. is listed on the STAR segment of the Italian Stock Exchange.