Strategic Account Manager

Essential Duties And Responsibilities

• Own global strategic account plans for assigned top 25 pharmaceutical customers.
• Build and execute multi-year growth strategies spanning:
  • Instrument platforms
  • Reagents and assay pull-through
  • Service and lifecycle programs
  • Design-in and workflow standardization initiatives
• Develop site-by-site and function-by-function expansion strategies across R&D, Translational, Clinical, Manufacturing, and CRO partnerships.
• Establish trusted relationships with executive, scientific, procurement, and operations leadership within pharma accounts.
• Drive executive-level business reviews, roadmap discussions, and long-range partnership alignment.
• Position Cytek as a strategic partner, not a transactional supplier.
• Identify and lead:
  • Fleet replacement programs
  • Platform standardization initiatives
  • Reagent rental or bundled commercial models
  • Corporate agreements and preferred supplier programs
  • Build and maintain a robust enterprise pipeline in Salesforce aligned to strategic account plans.
• Cross-Functional Orchestration
• Lead internal virtual account teams including:
• Regional sales
• Field application scientists
• Service leadership
• Product management
• Marketing and operations
• Ensure consistent enterprise messaging, coordinated pursuit of opportunities, and disciplined follow-through.
• Value-Based Selling
• Translate Cytek’s spectral flow cytometry differentiation into measurable scientific, operational, and economic value.
• Drive solutions-based selling focused on:
• Workflow efficiency
• Data quality
• Reproducibility
• Total cost of ownership
• Time-to-result advantages

Requirements & Qualifications

• Bachelor’s degree in Life Sciences, Engineering, or related field (advanced degree preferred).
• 2+ years of experience in strategic or enterprise sales within life sciences, biotech, pharma, or diagnostics.
• Demonstrated success selling complex capital equipment and/or workflow solutions into pharmaceutical accounts.
• Prominent ability to manage multi-site, multi-stakeholder enterprise relationships.
• Strong financial, negotiation, and business acumen.
• Ability to travel ~40–50%.