Strategic Account Manager

About the role

Brinqa is looking for a Strategic Account Manager to manage and grow relationships with our most important enterprise customers. This role is focused on deepening customer engagement, maximizing adoption of Brinqa solutions, and driving upsell, expansion, and cross-sell. The Strategic Account Manager will act as a trusted advisor to cybersecurity leaders, ensuring customers achieve measurable business value from their investment in Brinqa.

What You'll Do

• Own the commercial relationship with assigned strategic accounts, acting as the primary business point of contact post-sale.
• Work closely with the Customer Success team to drive customer satisfaction by ensuring effective adoption and utilization of Brinqa solutions.
• Identify opportunities for upsell, cross-sell, and expansion of Brinqa offerings within existing accounts.
• Support the Customer Renewals team to ensure 100%+ net revenue retention and long-term customer value.
• Build executive-level relationships and become a trusted advisor to customer stakeholders, including CISOs, security leaders, and risk executives.
• Partner with Customer Success, Product, and Sales Engineering to ensure customer outcomes are achieved and any issues are quickly resolved.
• Develop account plans to align Brinqa's roadmap with customer needs and strategic priorities.
• Track customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn risks.
• Advocate for customer needs internally and bring insights back to the Brinqa team to inform product and go-to-market strategy.

Who You Are

• Quickly understands customer environments and aligns business value to Brinqa capabilities.
• Always looks to uncover new challenges and opportunities within existing accounts.
• Welcomes feedback and is constantly improving approach and outcomes.
• Knows how to drive value, manage complexity, and deliver results.

Why Brinqa

• Significant Market Opportunity – Define and dominate the Cyber Risk Management space with a differentiated solution.
• Impact & Ownership – Build Brinqa’s channel ecosystem from the ground up — and leave your mark on our success.
• High-Earning Potential – Uncapped commissions and company equity.
• Elite Sales & Channel Culture – Work alongside top performers who value excellence, collaboration, and winning the right way.
• Fast Career Growth – As Brinqa grows, your career path accelerates with it.