Strategic Account Executive - Remote

About the role

The Strategic Account Executive is responsible for managing client interactions and account maintenance. Key responsibilities include:

• Managing client book of business with emphasis on building and fostering relationships.
• Proactively assessing, clarifying, and validating customer needs.
• Collaborating with co-workers and vendor contacts to resolve client concerns.
• Attending and coordinating meetings with clients, brokers, or PBMs.
• Escalating client or broker issues to PBMs.
• Analyzing plan performance and providing recommendations.
• Implementing timelines with PBMs and overseeing member communications.
• Maintaining internal documentation and systems.
• Assisting with various internal projects and process improvements.
• Managing RFP prescreening and finalist meetings.
• Reviewing quarterly newsletters and communications.

Responsibilities

Manage client book of business with emphasis on building and fostering relationships.

Proactively assesses, clarifies, and validates customer needs.

Collaborate with co-workers and vendor contacts to assist with resolving client concerns.

Attend and coordinate meetings with clients, brokers, or PBMs.

Escalate any client or broker issues to PBMs.

Analyze plan performance and provide recommendations.

Manage implementation timeline with PBMs and oversee member communications.

Maintain internal documentation and systems.

Assist with various internal projects and process improvements.

Manage RFP prescreening process and coordinate finalist meetings.

Review quarterly newsletters and communications.

Requirements

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Qualifications

Minimum 5 years of relevant experience in sales, account management, or a similar field.

Strong communication and interpersonal skills.

Ability to manage multiple priorities and meet deadlines.

Proficiency in Microsoft Office Suite.

Experience with healthcare industry terminology and processes preferred.

Skills

Excellent communication and interpersonal skills.

Strong organizational and problem-solving abilities.

Ability to manage multiple priorities and meet deadlines.

Proficiency in Microsoft Office Suite.

Experience with healthcare industry terminology and processes preferred.

Benefits

Health, wellbeing, retirement, and other financial benefits.

Paid time off.

Overtime pay for non-exempt employees.

Robust learning and development programs.

Reimbursement of job-related expenses.

Employee perks and discounts.

Pay

$80,000 to $90,000 per year.

Schedule

Full-time.