Strategic Account Executive (Remote)

About the role

The Strategic Account Executive role at ezCater involves managing a book of between 40 and 60 prioritized accounts, generating an account development plan, executing a successful playbook, and prioritizing accounts within the book. This includes acquiring new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships. The role requires managing account relationships end-to-end, ensuring full utilization of ezCater's solutions, and providing strategic account engagement that helps customers implement solutions tailored to industry-specific procurement challenges.

Responsibilities

• Create and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend
• Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
• Build and maintain a robust pipeline by identifying new sales opportunities with your assigned book of business through both self-prospecting and working inbound leads to meet sales targets
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities

Requirements

• 5+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, ideally to Fortune 1000 senior leadership or other centralized decision makers
• Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
• Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
• Expert use of G-Suite, CRMs (e.g. Salesforce) and other systems
• Expertise in customer-facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
• The ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable

Qualifications

• Strong interpersonal and communication skills
• Ability to build and maintain strong relationships with clients
• Proven success in driving revenue growth and client retention
• Experience in the food services or workplace catering industry is a plus

Skills

• Sales and account management skills
• Strategic thinking and problem-solving abilities
• Excellent organizational and time management skills
• Ability to work independently and as part of a team

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Employee meal program (when in office)
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• A tremendous amount of responsibility and autonomy
• Wicked awesome co-workers

Pay

The national cash compensation for this role will consist of base salary and a variable component for a total on-target earnings (OTE) of $120,000 - $150,000 per year. There is also an additional target bonus for this role. Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Schedule

This role offers a combination of remote and in-office work, with the option to work from home or the office. Travel is required 25% of the year.