Strategic Account Executive - National Accounts

About the Role

Fortis Fire & Security is seeking a high-performing Strategic Account Executive - National Accounts to join our National Accounts team based at our headquarters in Schaumburg, Illinois. This role is designed for a motivated sales professional who thrives on creating new opportunities, building executive-level relationships, and delivering revenue growth within complex, multi-site organizations.

Responsibilities

• Build and execute strategic territory and account plans to drive new business growth within national and multi-site organizations.
• Proactively identify, prospect, and engage key decision-makers, including facilities leaders, property managers, asset managers, portfolio owners, and executive stakeholders.
• Generate qualified opportunities through outbound outreach, referrals, networking, industry associations, and professional relationships.
• Develop and maintain a robust pipeline of new business opportunities sufficient to achieve and exceed sales objectives.
• Conduct discovery meetings, site assessments, and customer evaluations to identify service needs and business challenges.
• Present customized solutions that align Fortis capabilities with customer operational, compliance, and life-safety requirements.
• Develop and deliver proposals, pricing strategies, and contract recommendations that drive profitable growth.
• Negotiate service agreements, renewals, and multi-location contracts while maintaining margin objectives.
• Consistently achieve activity, pipeline, revenue, and profitability targets.
• Serve as a trusted advisor and primary business contact for assigned national and strategic accounts.
• Develop executive-level relationships that strengthen customer engagement and long-term partnership opportunities.
• Identify opportunities to expand services across additional locations, business units, and Fortis operating branches.
• Lead account planning efforts to drive retention, organic growth, and long-term customer value.
• Support cross-sell and upsell initiatives across fire alarm, sprinkler, suppression, monitoring, inspections, repairs, and security services.
• Monitor customer satisfaction and proactively address risks, concerns, or service issues.
• Collaborate with operations leadership, branch teams, service managers, technicians, and dispatch personnel to ensure successful project execution and service delivery.
• Coordinate inspections, deficiency reviews, corrective repairs, and service activities across multiple customer locations.
• Review inspection findings and deficiency reports with customers, providing recommendations and facilitating remediation planning.
• Partner with internal teams to ensure all work is completed accurately, on schedule, and in compliance with applicable regulations and customer expectations.
• Assist in the successful implementation and onboarding of new national account customers.
• Maintain accurate and up-to-date information within CRM platforms, including contacts, opportunities, account activity, contracts, location data, and forecasted revenue.
• Develop sales forecasts and provide regular updates regarding pipeline activity, account performance, risks, and growth opportunities.
• Track key performance metrics and customer engagement trends to support strategic decision-making.
• Prepare and present business reviews for customers and internal leadership.

Required Skills & Qualifications

• Bachelor's degree in Business, Marketing, Sales, or a related field preferred; equivalent experience will be considered.
• Minimum of 5 years of successful B2B sales, business development, strategic account management, or national account experience.
• Demonstrated success selling solutions within fire protection, life safety, security, HVAC, facility services, building systems, construction services, or related industries.
• Proven ability to generate new business opportunities and build a pipeline through proactive prospecting and relationship development.
• Experience managing and growing strategic or national accounts with annual revenues of $2 million or more.
• Successful track record of engaging executive-level decision-makers and navigating complex sales cycles.
• Strong consultative selling, negotiation, presentation, and relationship management skills.
• Experience coordinating multi-site service programs and working with geographically dispersed stakeholders.
• Proficiency with CRM systems such as Salesforce, HubSpot, Q360, or similar platforms.
• Strong business acumen and ability to identify customer challenges and align solutions accordingly.
• Excellent verbal, written, and interpersonal communication skills.
• Highly organized with exceptional time-management and project coordination abilities.
• Ability to work independently while collaborating effectively across operations, sales, and service teams.
• Ability to travel up to 50% throughout the United States.
• Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record.

Preferred Qualifications

• Existing relationships within commercial real estate, healthcare, education, industrial, logistics, property management, or facilities management sectors.
• Experience selling to multi-site or enterprise-level organizations.
• Familiarity with ServiceChannel, FM systems, CMMS platforms, or similar facility management software.
• Knowledge of inspection, testing, maintenance, compliance, and deficiency management processes.
• Experience supporting national account programs across multiple branches or service territories.

Pay

Compensation Rate: $100,000 USD - $130,000 USD

Benefits

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more

Schedule

Travel of up to 50% is required. When not traveling, this position is based in-office at Fortis' Schaumburg headquarters.