Strategic Account Executive - Financial Services

Responsibilities

• Drive new business development within large enterprise accounts and close opportunities in the Finance industry.
• Foster and expand the company’s relationship with business units, divisions, and enterprise customers.
• Create and cultivate close relationships with strategic alliances.
• Understand customers’ business strategy and direction to manage a long-term, sustainable business portfolio.
• Manage the end-to-end sales process by engaging resources such as Sales Engineers, Professional Services, Executives, and Partners.
• Bring innovative ideas that showcase Talkdesk’s competitive advantage and disruptive mindset.
• Meet and exceed quarterly and annual revenue/quota through execution of the Talkdesk sales process.
• Develop a comprehensive sales strategy and plan to ensure consistent achievement of objectives for your coverage model.
• Build lasting relationships with management, team members, and the prospect/customer community.
• Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts.
• Develop internal relationships to support account management and deal closure.
• Communicate accurate and realistic forecast information to the management team per company process and policy.
• Relay market reactions and needs back to headquarters productively.
• Take an active role in solving cross-functional problems instead of escalating without resolution.
• Prioritize customer needs to help engineering and other teams focus on the right tasks.

Requirements

• 50%+ travel required.
• 8+ years of outside/direct sales experience carrying and exceeding quota, preferably in SaaS.
• Experience selling Enterprise software solutions into Financial Services accounts.
• Proven ability to position solutions through strategic, value-based selling.
• Experience selling SaaS-based solutions and managing complex sales practices for CXO, senior management, and director-level individuals.
• Strong analytical skills and business acumen.
• Flexible personality, able to adapt to dynamic environments.
• Deal-making capability with a track record of uncovering opportunities and closing transactions successfully.
• Demonstrated success in planning, developing, and implementing new business activity involving leading-edge technology.
• Proven ability to grow revenues substantially and scale bookings growth and net-new customers.
• Excellent communication and presentation skills.
• Extensive negotiation and contract development experience.
• Comfortable operating in a fast-paced, dynamic startup environment.
• CCaaS knowledge is a plus.
• BA/BS degree.

Pay

On-target earnings (OTE) range: $300,000 - $330,000.

Additional compensation may include long-term incentives in the form of equity and short-term incentives such as bonus or commission, based on role and level.

Benefits

• Health Insurance: Medical, Dental, Vision, Life, and Disability Insurance.
• Employee Assistance Program (EAP).
• Retirement Benefits: 401(k) plan.
• Paid Time Off: Uncapped for exempt employees; accrual-based for non-exempt employees (subject to manager approval and business needs).
• Paid Holidays: 14 paid holidays per year.
• Paid Sick Leave: Uncapped for exempt employees; accrual-based for non-exempt employees (subject to manager approval and business needs).