Strategic Account Executive, Education (Remote)

About the role

The Strategic Account Executive, Education at ezCater is responsible for driving revenue and fostering strong client relationships within a book of 40 to 60 prioritized accounts in the Education vertical. Key responsibilities include creating and executing detailed account development plans, managing account relationships end-to-end, delivering accurate weekly reporting, providing strategic account engagement, and helping customers implement solutions tailored to industry-specific procurement challenges.

Responsibilities

• Create and execute an Account Plan with the goal of acquiring net new orderers, locations, and product adoption, either in new or existing account relationships.
• Own Account relationships from end to end, ultimately driving for full adoption and utilization of ezCater solutions.
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance.
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement/food for work challenges.
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions.
• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Category Management teams.
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities.

Requirements

• 5+ years of sales experience selling to Fortune 1000 senior leadership.
• Experience selling into Education entities with knowledge of purchasing cooperatives and tax exemption requirements.
• Expert use of G-Suite, CRMs (e.g. Salesforce.com) and other systems.
• Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings.
• Demonstrated success identifying, prioritizing, developing, and growing a book of Strategic customer accounts.
• Ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.

Qualifications

• Strong interpersonal and communication skills.
• Ability to build and maintain strong client relationships.
• Proven track record of increasing customer spend and retention.
• Self-starter with the ability to work independently and as part of a team.
• Passionate about transforming the food for work space.

Benefits

Market competitive salary, stock options, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office.

Skills

• Strategic account management.
• Customer relationship management.
• Product demonstration and training.
• Account planning and execution.
• Industry-specific procurement challenges.

Pay

The national cash compensation for this role will consist of base salary and a variable component for a total on-target earnings (OTE) of $120,000-$150,000 per year. There is also an additional target bonus for this position.

Schedule

This role requires 25% travel, including Sales Kick Off, Together Weeks, and customer visits when applicable.

What You’ll Get From Us

• A terrifically compelling experience in an innovative, high performing environment.
• An engaging and supportive workplace culture.