Store Team Leader, CA - Store 10165

About the role

At CVS Health, we are focused on transforming health care for our customers, making our company a great place to work, and helping people navigate the health care system by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, Store Team Leaders play a critical role in building and leading teams to consistently deliver on our brand promise with heart, every day.

The Store Team Leader (STL) is a single-unit retail leader responsible for leading a team to achieve operational and service excellence. The STL manages, inspires, and coaches direct reports, including Front Store crew and management, through effective communication, consistent application of SOPs and best practices, and scheduling to the needs of the business.

Responsibilities

• Cultivate and maintain a healthy talent pipeline, including hiring, training, performance management, and termination of employment as required.
• Ensure appropriate staffing by scheduling to demand, publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending.
• Improve store performance measures (sales, service, loyalty, shrink, compliance) by coaching colleagues and addressing operational barriers.
• Maintain a safe and high-quality working environment compliant with all regulatory and company standards.
• Oversee timely and quality training of front store and cross-trained colleagues.
• Conduct regular check-ins with direct reports to track business goals and maintain team engagement.
• Maintain strong working relationships with the Pharmacy team, Minute Clinic, and other in-store teams to foster a #OneTeam mentality.
• Partner with Front Store District Leader to establish store priorities, implement new initiatives, and engage all colleagues.
• Act as an ambassador for CVS Health through professional behaviors and positive community engagement.

Requirements

• High school diploma or general equivalent education (GED).
• Must be 18 years of age.
• Completion of all required training for current role within the required timeframe.
• 1-3 years of prior relevant work experience.
• Work flexible schedules including early morning and evening shifts; minimum of two closing shifts per week and four weekend shifts per month.
• Ability to lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. frequently, and stand/walk for extended periods.

Preferred Qualifications

• Pharmacy Technician Licensure.
• Bachelor’s degree.

Pay

The typical pay range for this role is $37.01 - $61.06 per hour. This position is also eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range.

Schedule

• Full-time position with anticipated weekly hours of 47.5.
• Flexible scheduling, including early morning and evening shifts.
• Minimum of two closing shifts per week and four weekend shifts per month.

Benefits

This full-time position is eligible for a comprehensive benefits package, including:

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources.