Store Sales Manager

About the role

The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. They lead selling programs and drive related KPI results in multiple store units and support the omni-channel experience.

Responsibilities

• Ensure teams always put the customer at the center and create a compelling and engaging environment for MFRM team members.
• Develop associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.
• Conduct one-on-one meetings to gain a deep understanding of your team's motivations and personal/professional aspirations.
• Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.
• Provide technical and product knowledge information to associates and customers, serve as subject matter expert.
• Analyze company provided reporting and identify skill gaps to address through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Partner with marketing to plan, implement, and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Manage stock inventory levels for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Ability to stand or sit for 8+ hours at a time.
• Execute company initiatives and any other activities requested by the supervisor.
• Maintain awareness of competition, advertisements, and services offered, develop strategies to counter.
• Conduct store level inventory process and research any discrepancies.
• Partner with leadership and corporate partners as needed.
• Lift, push or pull 50+ pounds.

Qualifications

Ability to plan strategically. Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes. Provide technical and product knowledge information to associates and customers, serve as subject matter expert. Analyze company provided reporting and identifying skill gaps to address through coaching. Business Operations and Acumen Achieve or exceed individual store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing and POP standards. Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales. Ensure timely opening and closing procedures. Manage stock inventory levels for assigned store. Review merchandise flow for assigned store, ensuring accurate stock. Follow all Company procedures on cash handling including acceptance of payment and deposit processes. Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing. Ability to stand or sit for 8+ hours at a time. Execute company initiatives and any other activities requested by the supervisor. Maintain awareness of competition, advertisements and services offered, develop strategies to counter. Conduct store level inventory process and research any discrepancies. Partner with leadership and corporate partners as needed. Lift, push or pull 50+ pounds.

Skills

Excellent career growth opportunities through on-the-job training and development programs 401(k) with employer matching Mental health and life resources Medical, dental, prescription, and vision plans Get paid on-demand Base pay or uncapped commissionEmployee discounts on Mattress Firm sleep products and accessories Compensation Competitive pay range of $63,000 - $84,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability

Benefits

Benefits Included Excellent career growth opportunities through on-the-job training and development programs 401(k) with employer matching Mental health and life resources Medical, dental, prescription, and vision plans Get paid on-demand Base pay or uncapped commissionEmployee discounts on Mattress Firm sleep products and accessories Compensation Competitive pay range of $63,000 - $84,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams!