Store Sales Manager

Job Details

The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supports the omni-channel experience.

New Hire Onboarding and Team Building

• Conduct one-on-one meetings to gain a deep understanding of your team's motivations and personal/professional aspirations.
• Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.

Workforce Management

• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.

Professional Communication and Representation

• Follow Company procedures for product transfers to ensure proper documentation of inventory.
• Ability to plan strategically.
• Analyze company provided reporting to determine appropriate staffing levels for store location.

Talent Development

• Provide technical and product knowledge information to associates and customers, serve as subject matter expert.
• Analyze company provided reporting and identify skill gaps to address through coaching.

Business Operations and Acumen

• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing and POP standards.
• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Ensure timely opening and closing procedures.
• Manage stock inventory levels for assigned store.
• Review merchandise flow for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Execute company initiatives and any other activities requested by the supervisor.
• Conduct store level inventory process and research any discrepancies.
• Partner with leadership and corporate partners as needed.
• Lift, push or pull 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Compensation Competitive pay range of pay range of $79,000 to $97,000 per year * depending on qualifications and experience.

Pay and Schedule

• Pay amount does not guarantee employment for any particular time.
• Legal authorization to work in the United States without the need for sponsorship.

Qualifications

• Ability to stand or sit for 8+ hours at a time.
• Ability to plan strategically.
• Ability to analyze company provided reporting to determine appropriate staffing levels for store location.
• Ability to provide technical and product knowledge information to associates and customers, serve as subject matter expert.
• Ability to identify skill gaps to address through coaching.
• Ability to execute company initiatives and any other activities requested by the supervisor.
• Ability to conduct store level inventory process and research any discrepancies.
• Ability to partner with leadership and corporate partners as needed.
• Ability to lift, push or pull 50+ pounds.

Skills

• Strategic planning.
• Customer service.
• Product knowledge.
• Team building.
• Workforce management.
• Financial analysis.
• Communication.
• Leadership.
• Inventory management.
• Compliance.
• Marketing.
• Store operations.
• Customer service.
• Technical knowledge.
• Problem solving.
• Time management.
• Teamwork.
• Customer focus.
• Product merchandising.
• Merchandise flow.
• Inventory control.
• Product transfer documentation.
• Cash handling.
• Sales processing.
• Store level inventory process.
• Research discrepancies.
• Partnership with leadership and corporate partners.
• Physical demands.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Compensation Competitive pay range of pay range of $79,000 to $97,000 per year * depending on qualifications and experience.