Store Sales Manager
LaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience.
About the Role
As a Store Sales Manager, you will lead your clinic to success by combining strategic oversight with hands-on sales contributions. You’ll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development.
Pay
Enjoy a competitive base salary at our brand new 3rd and Fairfax location, plus the opportunity to earn revenue shares based on your clinic’s performance. On average, our Store Sales Managers earn $70,000 to $115,000 annually, with top performers exceeding expectations.
Responsibilities
- Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
- Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
- Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
- Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and “win-back” strategies to boost clinic performance.
- Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
- Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
- Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
- Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
- Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
- Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.
Requirements
- High School Diploma required; Bachelor’s Degree preferred.
- 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
- Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
- A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
- A proactive, detail-oriented individual with a strong commitment to LaserAway’s values and operational excellence.
- Flexible to work evenings, weekends, and holidays to meet clinic needs.
Benefits
- Competitive base salary with performance incentives, including revenue shares and potential bonuses.
- Comprehensive benefits: Medical, Dental, Vision, Disability, and Life Insurance.
- 401(k) plan with company match.
- Paid Time Off (PTO) in compliance with state and federal requirements.
- Free and discounted aesthetic treatments.
- Leadership coaching and ongoing professional development.
About LaserAway
At LaserAway, we redefine excellence in aesthetic dermatology. Every treatment is performed by licensed medical professionals supported by 25 board-certified dermatologists who craft and monitor our protocols for unmatched safety and effectiveness. With state-of-the-art technology and premium products, we treat all skin types with precision and care, combining clinical expertise with cutting-edge innovation. Our 175+ locations and growing footprint make life-changing treatments accessible to everyone. Open seven days a week, we prioritize convenience and self-care. Guided by a patient-first approach, we deliver exceptional experiences that build trust and loyalty.