Store Operations Sr Analyst - Sales Floor

About the Role

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out, or get a check-up—we invest in you so you can find your inspiration.

The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day-to-day store operations, including sales, service, technology, omni-channel, and store communications.

Responsibilities

• Collaborates cross-functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Coordinates and manages timely execution of projects across stores, from development to implementation.
• Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation, identifying ROI, current/future state, and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Assists Store Operations Consultants with the development of process improvement solutions based on field feedback.
• Leverages customer-facing technology to improve productivity and efficiency.
• Executes the process of documenting policies, procedures, and processes for new store initiatives.

Requirements

• Bachelor's degree in Business, Management, Operations, or related field or equivalent experience.
• 2 years of related industry experience (Installation, Repair, or US Home Improvement).
• 2 years of experience in data analytics and performance reporting.

Preferred Qualifications

• 2 years of demonstrated project management experience, such as Gantt Chart design and development.
• 1 year of advanced skill in Microsoft SharePoint, such as the ability to create lists and custom workflows.
• 1 year of experience with Service Provider Capacity Management.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches, and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts, and providing disaster relief to communities in need.

Benefits

For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.