Sr. Sales Operations Analyst

About Us

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before.

Responsibilities

• Create, manage, and troubleshoot quotes through Salesforce CPQ, supporting the end-to-end quote-to-cash process
• Build and maintain reports and dashboards in Salesforce to support forecasting, pipeline, and performance reporting
• Partner with Sales and Sales Operations leadership to analyze data and identify trends, gaps, and opportunities
• Build and maintain advanced Excel models and analysis for ad hoc and recurring business needs
• Support data hygiene and integrity within Salesforce
• Serve as a trusted Salesforce power user for the sales team
• Identify process improvements and support their implementation

Requirements

• 3-5+ years of experience in a sales operations, sales analyst, or related role (senior-level experience expected)
• Strong working experience in Salesforce: running reports, building dashboards, and navigating the platform daily (administrative experience not required)
• Hands-on CPQ experience: creating and managing quotes and understanding quote-to-cash
• Advanced Excel skills: pivot tables, lookups, and dashboard building
• Solid written and verbal communication skills
• Ability to work cross-functionally with Sales, Finance, and Sales Operations

Benefits

• Compensation $90,000 - $125,000
• Community-driven culture with employee events
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture