Store Manager with Food Service

Job Summary

Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you!

Key Responsibilities

• Responsible for ongoing activities related to the successful operation of a retail store that has a restaurant/food preparation area.
• Managing employees and adhering to company policies and procedures.
• Ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees.
• Maintain inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products.
• Maintain the cleanliness of the store.
• Provides excellent customer service, setting the tone for a friendly environment.
• In charge of store financials.
• Collaborates and engages with the District Manager and other Retail Store Managers to share the best practices.
• Recruit, train, and mentor store employees, fostering a positive and inclusive work environment.
• Provide ongoing training development for opportunities to enhance team performance and career growth.

Education And Experience

• Two (2) or more years’ experience working in a food service or retail with food service environment (Required)
• Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)
• Previous leadership experience.

Job Requirements

• Food Safety Regulations
• Food Safety Policies & Procedures
• Food Employee Reporting
• Food Preparation
• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Oversee all food safety related activities (preparation, food handling, storage) are conducted in accordance with regulation requirements.
• Oversee all related food policies of franchise operation including required certifications are followed.
• Maximize store merchandise and fuel sales in store location and for achieving budgeted store expense.
• Teach and role emulate proper customer service and suggestive selling techniques.
• Communicate sales and profitability goals to store associates and provide feedback.
• Meet and exceed store budget and sales volumes.
• Must have a form of communication to be reached.
• Absorbs active role in developing weekly goals for Key Performance Indicators.
• Assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
• Is responsible for continued training, education, and development of all employees in the assigned store.
• All employees will complete training according to corporate policies, procedures, and guidelines.
• Help and aid in the recruitment of potential candidates.
• Manage and resolve customer issues and conflicts in a professional manner.
• Teach and role model customer service and suggestive selling techniques.
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Manage and resolve customer issues and conflicts in a professional manner.
• Unload deliveries, organize merchandise and keep shelves stocked.