Store Manager
Lowe's Companies, Inc. · Jonesboro, AR · Yesterday
Customer Service$86/hrFull-time
About the role
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:
Responsibilities
- Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
- Monitoring the performance, profitability, and flow-through of store plans and programs.
- Championing and implementing strategic asset protection plans that improve safety and security outcomes.
- Managing the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce).
- Driving positive customer experiences, sales, and margin performance by helping those directly assisting customers.
- Working closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store.
- Building and supporting a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired.
- Building and supporting a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired.
- Building partnerships within the community.
- Acting as the Lowe’s brand ambassador for the community.
Requirements
- 4 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually.
- 5 years of experience working in a fast-paced, cross-functional work environment.
- Experience building and maintaining cross-functional relationships in a matrixed environment.
- Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
- Experience managing/sponsoring the implementation of corporate or local change initiatives.
- Ability to obtain sales related licensure or registration as may be required by law.
Qualifications
- Minimum qualifications: 4 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually; 5 years of experience working in a fast-paced, cross-functional work environment; experience building and maintaining cross-functional relationships in a matrixed environment; experience analyzing and using customer, market, and competitor data to inform decisions and business planning; experience managing/sponsoring the implementation of corporate or local change initiatives; ability to obtain sales related licensure or registration as may be required by law.
- Preferred qualifications: Bachelor’s Degree in Business Administration, Marketing, or Related Field; experience managing in big‐box Home Improvement retail industry; experience building partnerships within the community; experience in a leadership role in more than one store volume or complexity level.
Skills
- Microsoft Office Suite.
Benefits
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.