Store Manager - Titusville, PA

About the Role

The Store Manager is responsible for creating an excellent shopping experience for all customers, driving sales growth and profitability, and establishing an engaging work environment for all team members. The Store Manager leads an assigned retail store ensuring and maintaining store operational standards, key performance metrics, and targets set forth by the company. They provide leadership to the full store team resulting in excellent daily store conditions, a positive work environment, maximized sales and profitability, and a satisfying shopping experience for customers and employees.

Responsibilities

• Provides leadership, coaching, and development to store team members regarding their tasks, duties, role requirements, and performance standards.
• Creates a positive, safe, and clean store environment for team members and customers where they enjoy working and shopping.
• Recruits talented, highly motivated, committed team members with positive attitudes who possess the skills and behaviors to successfully complete role requirements.
• Trains, develops, mentors, and coaches all team members to succeed within their roles today and into the future by upskilling them using best-practice tools and techniques.
• Takes genuine interest in the growth, development, and success of all team members through rigorous job screening, feedback, teaching, mentoring, and progressive disciplinary actions as required.
• Consistently and effectively communicates across all stakeholders, including store team members, District Managers, Regional Directors, and other field team members.
• Ensures the store operates according to operational standards set forth by the company that maximizes sales, profits, and a world-class shopping experience for customers.
• Provides leadership that results in excellent daily store conditions, including required daily produce/meat/center store department operations that fully adhere to company operational standards and programs.
• Maintains a clean, safe, and secure work environment by owning the daily execution of Food Safety, Health & Safety, and Compliance policies and practices in line with Company, Federal, State, or City requirements.
• Responsible for key metrics of store operations, including sales, customer counts, margins, labor productivity, shrink, and EBITDA metrics.
• Analyzes, understands, and utilizes operational/financial data to make appropriate and well-thought-out business decisions.
• Responsible for merchandising program execution, all plan-o-grams, displays, price signs/tags, and COOL signage.
• Maintains a high standard of operation for customers, including a full, fresh, clean, and friendly place to shop on a consistent basis.
• Manages inventory levels to the specific metrics of the store and ensures quality, freshness, and effective rotation practices meet the company’s high standards.
• Responsible for an excellent fresh product offering and management, including in-stock positions, conditions, and shrink exposures.
• Responsible for both the implementation and compliance with all company policies and procedures, including Accounting procedures, Cash Handling, Inventory Processes, Loss Prevention, Payroll Administration, Sanitation, Food Safety, Best Methods, documentation, policy violations, administrative paperwork, and initiating effective communication with the support team as needed.
• Acquires Food Safety Certification in accordance with company policies and City/State requirements.
• Protects company property, funds, and merchandise.
• Deals with DSD vendors and holds them accountable to vendor policies.
• Supports competitive environment research.
• Strives to assist the company in becoming a Great Place to Work by acting as a trusted leader within the organization, following up on commitments, taking responsibility, and acting with the team member and customer in mind.
• Works within, lives, and acts as an ambassador of the company Values statement.
• Performs other duties as assigned.

Requirements

• Must be 18 years of age.
• High School diploma or equivalent required.
• Basic computer proficiency.
• Minimum of three to five (3-5) years of management experience.
• Management/Leadership experience supervising others, along with previous experience in scheduling, merchandising, budgeting, and expense control preferred.
• Leadership and/or Management Training preferred.
• Effective oral and written communication skills.
• Excellent interpersonal and communication skills.
• Ability to effectively manage multiple competing priorities and tasks.
• Ability to effectively complete administrative paperwork in a timely manner.
• Proficient in planning and analytical skills (comprehension of P&L, budget, and expense).
• Strong time management, planning, and organizational skills.

Physical Requirements

• Requires the ability to reach, bend, balance, lift, and transport various objects weighing up to 50 lbs. repeatedly throughout the shift; at times, may be required to lift 100 lbs. with assistance.
• Must have the ability to stand, walk, and/or move about for extended periods of time.
• Requires the ability to push, pull, grasp, twist, and use sawing motions for extended periods of time.
• Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions, and inside delivery trucks.

About You

Our workplace values include:

• Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome.
• Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence.
• Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability.
• Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect.

Benefits

Eligible for Team Members who are full-time or who average 30 or more hours per week:

• Paid Time Off.
• Medical Insurance.
• Vision Insurance.
• Dental Insurance.
• Employee Assistance Programs.
• Team Member Referral Program.
• Wellbeing Program.
• Career development opportunities.