Store Manager - The Fashion Mall at Keystone

Is your passion in retail—and driving results through people and clients? We are looking for a sales-driven leader who thrives on building client relationships, developing high-performing teams, and delivering measurable business results in our Indianapolis store at the Mall at Keystone.

Do you know how to turn customer interactions into long-term client relationships? The ideal candidate is a hands-on leader who leads from the floor, inspires a selling culture, and consistently drives revenue through team performance and client engagement.

Core Values

• Be Kind
• Own It
• Work Together
• Communicate
• Mentor
• Have Fun

Responsibilities

• Drive Sales & Client Engagement
  • Lead from the front as the top sales driver and role model for clienteling excellence
  • Build a client-first culture focused on relationship building, repeat business, and outreach
  • Analyze sales performance and take immediate action to drive results and exceed targets
  • Network within the local market to drive store traffic, brand awareness, and client acquisition
• Develop a High-Performance Selling Team
  • Recruit, train, and develop a team focused on selling behaviors and customer connection
  • Coach in real-time on the sales floor to elevate conversion, units per transaction, and client experience
  • Create accountability through clear expectations, feedback, and performance management
  • Foster a competitive, energetic environment centered on winning as a team
• Lead Operations with a Sales Mindset
  • Ensure operational excellence supports the selling environment and client experience
  • Partner with Assistant Manager on visual presentation to maximize product storytelling and sales
  • Maintain strong inventory awareness and communicate trends impacting business performance
  • Manage budgets, payroll, and expenses with a focus on profitability and growth
• Champion Brand & Culture
  • Lead through UNTUCKit's core values while building an engaged, motivated, and client-focused team
  • Promote continuous development through coaching, feedback, and partnership with leadership
  • Adapt quickly to business needs while maintaining focus on sales priorities

Requirements

• Proven experience as a retail manager with a strong sales track record
• Demonstrated ability to drive revenue through team performance and client engagement
• Strong leadership presence with the ability to inspire, coach, and hold teams accountable
• Excellent communication and interpersonal skills
• High level of business acumen with the ability to interpret sales data and act on it
• Experience with multi-channel POS systems and retail technology
• Flexible and adaptable in a fast-paced, results-driven environment
• Ability to work a full-time retail schedule (including weekends, evenings, and holidays)
• Comfortable working independently when needed
• Bachelor's degree in business, Sales, or related field preferred

Schedule

40 hours/week, 5 days a week

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (and Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Casual working environment
• Wellness Resources
• Gym reimbursement/rewards program
• 50-75% employee discount