store manager, Sun Prairie/East Madison, WI

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction. Key responsibilities include training new employees, monitoring performance, and addressing customer complaints.

Responsibilities

• Train and mentor baristas to enhance their skills and knowledge.
• Maintain high standards of service and cleanliness in the café.
• Address customer complaints and resolve issues promptly.
• Monitor employee performance and provide feedback.
• Ensure compliance with all Starbucks policies and procedures.

Requirements

Must have a minimum of 2 years of experience in a leadership role within a similar industry. Proficiency in Microsoft Office is required.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Experience in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.

Skills

• Leadership and management skills.
• Customer service orientation.
• Microsoft Office proficiency.
• Problem-solving abilities.

Benefits

Comprehensive health insurance, retirement plan, paid time off, and professional development opportunities.

Pay

$20-$25 per hour, depending on experience and qualifications.

Schedule

Flexible schedule with potential for remote work options.