Store Manager (Store 6347)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic product promotion.

Responsibilities

• Manage and lead a multiunit store operation
• Model best-in-class guest service
• Support the shopping environment and promote GameStop benefits
• Recruit, hire, train, and retain associates
• Schedule and supervise staff to ensure optimal guest service
• Ensure store compliance with policies and procedures
• Count, balance, and reconcile daily transactions
• Perform inventory counts and fulfill orders
• Protect company assets and maintain store safety
• Work collaboratively with military personnel on military bases

Requirements

• Must be at least 18 years old
• High school diploma or equivalent required
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• At least 1 year of retail management experience required
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Qualifications

• Proof of identity and eligibility to legally work in the US
• Outgoing personality with strong people skills
• Clear verbal and written communication skills
• Ability to work independently and as part of a team
• Basic mathematics and alphabetizing skills
• Ability to stand and move throughout the store for up to 12 hours per day
• Bend, stoop, crouch, stretch, reach, climb, lift up to 30 lbs.

Skills

• Excellent verbal and written communication skills
• Ability to work independently and as a team leader
• Basic math and alphabetizing skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Problem-solving and adaptability skills