Store Manager (Store 6201)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales. This role involves managing a team, promoting the GameStop brand, and ensuring a positive shopping experience.

Responsibilities

• Provide best-in-class guest service
• Support the shopping environment
• Process guest purchases and returns
• Promote GameStop's guest benefits
• Hire, train, and retain associates
• Schedule and supervise staff
• Ensure store cleanliness and organization
• Manage inventory and fulfill orders
• Count and reconcile daily transactions
• Report injuries and maintain records
• Work collaboratively with military personnel (if applicable)

Qualifications

• Proof of eligibility to work in the US
• At least 18 years old
• High school diploma or equivalent
• Associate's or bachelor's degree in business, marketing, merchandising, or related field preferred
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Key Job Skills and Abilities

• Genuine and individualized guest service
• Clear verbal and written communication
• Independent and team-oriented work ethic
• Basic math and alphabetizing skills
• Financial task execution
• Adaptability and problem-solving skills
• Reliability and trustworthiness
• Ability to work alone and stand for long periods
• Physical demands (lifting, bending, etc.)
• Understanding of military ranks and insignia (if applicable)