Store Manager (Store 4900)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store operation
• Model best-in-class guest service
• Support the shopping environment and promote GameStop benefits
• Recruit, hire, train, and retain associates
• Schedule and supervise staff to ensure optimal guest service
• Ensure store compliance with policies and procedures
• Count, balance, and reconcile daily transactions
• Manage inventory and fulfill orders
• Lead team in achieving sales and profit goals

Requirements

• Proof of identity and eligibility to work in the US
• At least 18 years old
• High school diploma or equivalent
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Qualifications

• Possess an outgoing and welcoming personality with strong people skills
• Provide genuine and individualized assistance to every guest
• Demonstrate clear verbal and written communication and listening skills
• Work independently and as a team leader
• Meet leadership performance expectations
• Operate Point-of-Sale (POS) computer system
• Complete required paperwork properly
• Carry out instructions and convey instructions to others
• Achieve objectives and lead in a fast-paced, rapidly changing environment

Skills and Abilities

• Outgoing and welcoming personality
• Genuine and individualized assistance to guests
• Clear verbal and written communication and listening skills
• Work independently and as a team leader
• Meet leadership performance expectations
• Operate Point-of-Sale (POS) computer system
• Complete required paperwork properly
• Carry out instructions and convey instructions to others
• Achieve objectives and lead in a fast-paced, rapidly changing environment