Store Manager (Store 4850)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and product knowledge.

Responsibilities

• Manage and lead a multiunit store operation
• Model best-in-class guest service
• Support the shopping environment and promote GameStop’s guest benefits
• Hire, train, and retain high-performing associates
• Schedule associates and ensure optimal guest service
• Supervise store operations, including inventory, sales, and compliance
• Count, balance, and reconcile daily transactions
• Perform store inventory counts and fulfill orders
• Protect company assets and maintain store records
• Work collaboratively with military personnel on military bases

Qualifications

• Proof of identity and eligibility to work in the US
• At least 18 years old
• High school diploma or equivalent
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Key Job Skills and Abilities

• Genuine and individualized guest service
• Clear verbal and written communication
• Independent and team-oriented work ethic
• Basic mathematics and alphabetizing skills
• Financial task execution
• Fast-paced, adaptable environment handling
• Physical demands: standing, moving, bending, stooping, stretching, reaching, lifting up to 30 lbs.
• Working understanding of military ranks and insignia (for positions on military bases)