Store Manager (Store 4680)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and performance through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store operation
• Model best-in-class guest service
• Support the total shopping environment
• Process guest purchases and returns accurately
• Promote GameStop’s guest benefits
• Recruit, interview, hire, assess, develop, and retain associates
• Schedule and supervise store associates
• Ensure store meets sales and profit goals
• Perform store inventory counts and fulfill orders
• Maintain store records and ensure safety
• Work collaboratively with military personnel on military bases

Qualifications

• Proof of identity and eligibility to legally work in the US
• At least 18 years old
• High school diploma or equivalent
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Key Job Skills and Abilities

• Genuine and individualized guest assistance
• Clear verbal and written communication
• Independent and team-oriented work ethic
• Mathematics and alphabetizing skills
• Financial task execution
• Fast-paced, adaptable environment handling
• Physical demands including standing, moving, lifting, reaching, and climbing