Store Manager (Store 0153)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and performance of the retail staff. This role utilizes GameStop's business model to foster a sales culture, promote guest service, and manage a team.

Responsibilities

• Provide best-in-class guest service, greet and assist guests, and maintain a clean, organized store environment.
• Manage and lead a multiunit store, ensuring efficient operations and guest satisfaction.
• Recruit, hire, train, and retain associates, and ensure they understand company policies and procedures.
• Schedule associates, monitor staffing levels, and oversee inventory and sales processes.
• Count and balance daily transactions, handle defective merchandise, and report any injuries.
• Lead the team to meet sales and profit targets, and maintain store records.
• Work collaboratively with military personnel on military bases.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience required; 3 years preferred.
• Video game knowledge preferred.
• Strong people skills, clear communication, and ability to work independently and as part of a team.
• Basic math and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.