store manager, Southlake/Keller/Roanoke

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Lead a team that creates moments of connection and joy
• Manage a retail or customer service operation with 3 years of experience or 4+ years of US Military service
• Organize tasks efficiently and effectively
• Interact professionally with customers and team members
• Coach and mentor team members with professional maturity
• Ensure the smooth operation of the coffeehouse

Requirements

• Strong organizational, interpersonal and problem-solving skills
• An entrepreneurial mentality with experience in a sales-focused environment
• Leadership skills and the ability to coach and mentor team members
• High School diploma or equivalent
• Legal documentation establishing identity and eligibility to be legally employed in the country in which you apply
• Ability to work full-time (the work regularly demands in excess of 40 hours per week)
• Variable hours including early mornings, evenings, weekends and/or holidays

Qualifications

• 3 years retail/customer service management experience or 4+ years of US Military service

Skills

• Customer service skills
• Team leadership
• Problem-solving skills

Benefits

• Medical, dental, and vision insurance
• Paid parental leave
• Discounted company stock program
• Access to educational opportunities
• Upfront tuition coverage for a first-time bachelor’s degree
• Financial well-being tools
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The schedule for roles below director is up to 120 hours annually, while roles at director or above are up to 200 hours annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.