Store Manager | Phipps Plaza

Purpose and Objective AMIRI is looking for a Store Manager for its retail location in Phipps Plaza! This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following: Sales ResponsibilitiesRetail OperationsPersonnel ManagementDetail-Oriented in-Store Operations The Store Manager will be a strong and charismatic leader who thrives building relationships with both internal and external parties. This role will serve as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Our ideal candidate knows that quality customer service and a commitment to teamwork should never suffer, no matter how busy the location may be! Sales Responsibilities: Motivate team to achieve all sales targets set by the Company, build a strong client base, and develop sales plansPartner with HQ Retail to analyze and interpret sales figures and CRM activity to develop employee and store goal targetsDevelop and execute strategies for generating sales to meet goal targetsOversee in-store promotional displays and customer events, liaising with Visual Merchandising and Brand where necessaryMaintain awareness of local & luxury market trends and monitor local competition activityBuild relationships with local and VIP clients; work closely with HQ Retail to coordinate events & activationsRoutinely demonstrate exemplary customer service, escalating issues to leadership team when appropriateThoroughly train team in line with AMIRI’s customer service best practices - from greeting customers, to closing sales, to handling challenging client issues in line with Company standardsIn coordination with the Corporate team, complete VM directives as required in a timely mannerStay up to date with local, industry, and luxury trends - addressing with internal teams Retail Operations: Efficiently oversee the day-to-day operations of the store, minimizing costs and risksPartner with HQ Retail to train team on loss prevention best practicesComplete regular Health, Safety, and Compliance audits for the HR/Facilities teamPartner with neighbors, property management, and landlords to ensure building/facilities are kept in prime condition. Train team on common workplace injury prevention, specific to the store locationMaintain store in exceptionally clean, organized, and presentable condition. Create policies and systems to ensure team is aware of the expectations for cleanliness, health, and safety Personnel Management: Motivate, guide, encourage, and support all store team membersAddress basic/common personnel issues at the store level; completing required documentation for HR and following the rules, guidelines, and principles of AMIRI performance managementLead the recruitment process in coordination with HR - from sourcing throughout new hire onboardingPartner with Merchandising and Sales teams to complete regular product and/or product knowledge with each new collection with all staffPartner with HR to complete and administer 90-Day reviews, annual reviews, and employee development plans in line with Company values and benchmarksRegularly update the team on business performance, Company initiatives, and other relevant updatesTrain team members on all required/essential duties of each positionCreate and publish schedules in line with local guidelines and regulations Desired Experience & Talent: 3-5 years of progressively responsible luxury retail management, directly supervising a non-exempt employee populationStrong familiarity with the AMIRI brand, aesthetic, and narrativeExperience working locallyStrong familiarity with local and federal labor lawsStrong systems proficiency, including Microsoft Excel, Teams, and general CRM and POSPhysically able to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 lbsAdditional language skills a plus Compensation Package: Bonus eligibleFull package health benefits401(k) + Employer matchNon-accrued vacation Who We Are: Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand's intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast music culture. The brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week and a growing international presence through an expanding network of flagship destinations. AMIRI's culture and contemporary vision prioritize quality, creativity, and innovation across every facet of the business. Founder and Creative Director Mike AMIRI continues to safeguard and shape the artistic vision of the brand and design studio. As the brand's presence expands globally and continues to emerge as one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is seeking visionary individuals with a creative and entrepreneurial mindset to join our team.