Store Manager- Pandora @ Mt. Pleasant Town Center

About the role

The Store Manager at Pandora will lead a team of Assistant Store Managers, Sales Leads, and Sales Associates, driving exceptional customer experiences and exceeding sales goals. This role requires the completion of an assessment post-application.

Responsibilities

• Immerse in Pandora’s brand, culture, and product to deliver exceptional customer experiences.
• Coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform all other duties as assigned.

Requirements

You must have at least 3-5 years of experience as a Store Manager in a high-performance selling environment. You should demonstrate a sense of Care in your communication skills both written and verbal, and possess a business acumen that can show and Deliver positive results. You are also a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility are key aspects of your experience. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems is essential. You must be at least 18 years old and able to provide proof of identification and eligibility to work.

Qualifications

You must have a college degree or equivalent experience. You should have a strong understanding of general computer software (Microsoft Office 365 Suite) and retail point of sale systems. You must be able to lift 50+ pounds and stand for extended periods. A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement.

Skills

Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results. You are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility are key aspects of your experience. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems is essential. You must be at least 18 years old and able to provide proof of identification and eligibility to work.

Benefits

• Robust compensation package including base + bonus’s
• A 401K plan to help you secure your financial future
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D insurance
• Anniversary gift cards and product discounts!
• Learning and development programs, continuous feedback, LinkedIn learning, and tuition reimbursement
• PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays