Store Manager - Oakbrook

About the role

ANINE BING is looking for a Store Manager to lead our Oakbrook location in Oak Brook, IL. The Store Manager is the ultimate ambassador for ANINE BING, embodying the values of our brand, fostering an elevated and progressive team environment, developing an exceptional sense of community and client experience, and leading by example to exceed company objectives with integrity and refinement. The Store Manager is a strategic, creative, and people-oriented leader motivated to exemplify the DNA of ANINE BING in approach and work ethic. The ideal candidate is determined to win and committed to developing a high-performing team equipped to consistently deliver results and set the tone for their location.

Responsibilities

• Lead ASM, Stylists, and operational support to consistently deliver an exceptional and luxurious in-store experience.
• Foster a clienteling mindset, driving business through appointment selling and developing a culture of loyal repeat clients within the store.
• Analyze KPI reporting to understand business results and create strategies to drive performance goals and objectives.
• Take ownership of hiring top talent and ongoing training/development of the team to deliver expectations within a flagship store setting.
• Collaborate with the HQ retail team to strategically plan community events for the store. Act as the community ambassador for your market, build relationships with community partners and friends of the brand, and plan seasonal partnerships or events.
• Maintain a clean and organized presentation of the sales floor and stockroom. Support visual merchandising standards and seasonal directives. Partner with Buying and Planning teams to ensure on-hand assortment meets the needs of your business.
• Oversee all store operations; set a plan to ensure daily operational expectations are achieved. Manage the monthly store supply budget and ordering, support the online fulfillment process, and oversee the general functionality of the front-of-house and back-of-house spaces.

Requirements

• 5+ years of leadership experience in the luxury or advanced contemporary market.
• Exceptional interpersonal and customer service skills, with a proven ability to create and foster customer relationships.
• Proactive and positive handling of customer concerns, demonstrating a customer-centric approach.
• Proficient in managing and achieving sales goals, budgeting, and retail math.
• Strong coaching and performance management abilities, with experience focusing on building and maintaining client relationships and teaching team members.
• Highly motivated, goal-oriented, and adaptable to a fast-paced environment, with a positive and engaging leadership style.
• Tech-savvy with experience using Microsoft Office (Excel, Word) and G Suite (Google Docs, Sheets, etc.).

Benefits

• Work/Life Balance: Flexible work schedules and encouraged paid time off.
• Wellness: ANINE BING covers 75% of costs for medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program.
• Additional Perks: Generous employee discount and wardrobe.

About the company

ANINE BING is a Los Angeles-based fashion house started in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has built a global brand represented across 90+ countries, including brick-and-mortar retail stores in cities worldwide. Headquartered in Los Angeles, ANINE BING has over 200 employees and is backed by key investors, including Index Ventures founder Danny Rimer (Facebook, Dropbox, Roblox, Net-A-Porter), Greycroft Partners founder Dana Settle (Bumble, Cuyana, Farfetch), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).