Store Manager - King of Prussia PA

TravisMathew is a premium apparel brand founded in 2007 to bridge the gap between performance and lifestyle clothing. Inspired by Southern California’s sun, surf, and sand, the company has grown into a leading innovator in lifestyle performance apparel, operating premium wholesale channels, a robust e‑commerce business, and retail stores worldwide.

About the role

The Store Manager is responsible for managing the day‑to‑day retail operations of an assigned store, including sales and service, team leadership, and operational excellence.

Responsibilities

• Develop and implement strategies to drive sales and key performance indicators.
• Manage store P&L by driving top‑line revenue and strategically managing expense budgets to meet profitability goals.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Communicate merchandise opportunities to the District Manager and buying team.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Create and manage in‑store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Support new store openings, remodels, pop‑ups, and special events as needed.
• Communicate staffing, merchandising, and operational needs to the HQ team.
• Achieve or exceed all inventory and shrink goals; plan and execute bi‑annual physical inventory.
• Manage inventory control procedures, including product receipt, transfers, and returns.
• Provide direction, feedback, and coaching to foster collaboration and productivity.
• Recruit, train, and retain an exceptional team of support managers and client‑experience‑focused associates.
• Train and coach the team to meet client service standards and company policies and procedures.
• Manage store‑level HR functions, including associate scheduling and timecard review/approval.
• Maintain store cleanliness and organization, including front‑of‑house and stock space.

Technical competencies

• Proficient in Microsoft applications.
• Proficient in point‑of‑sale (POS) systems.
• Experience with back‑office operations management, visual merchandising, and recruitment/training.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work effectively and collaboratively with cross‑functional teams and stakeholders.
• Ability to make decisions independently or escalate when applicable.
• Willingness to work non‑traditional hours, including weekends, evenings, and holidays.

Education and experience

• Bachelor’s degree in Business or a related field preferred.
• Minimum 2 years of retail store management experience.
• Minimum 4 years of experience in a client‑services related capacity.

Physical requirements

• Work performed in a retail environment/store.
• Walk, sit, stand, bend, reach, and move continually during working hours.