Store Manager II - Boca Raton Clint Moore
TD · Boca Raton, FL · 2 days ago
On-siteBusiness DevelopmentFull-time
About the role
The Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses.
Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals.
Responsibilities
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)
- Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
- Accountable for achieving both Store and individual performance metrics
- Absorbs multiple store locations and/or a diverse and complex customer base, if required
- Acts as peer mentor to developing store managers
- Requires deep expert knowledge of the business, banking and bank operations
- Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps
- Provides coaching, mentorship and guidance to others within area of expertise
- Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)
- Origins loan applications, handles Conditions of Lending and conducts loan closings
- Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
Requirements
- Undergraduate degree or equivalent experience
- 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required
- 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies
- 4+ years of proven leadership and coaching experience required
- Small Business and Consumer lending experience required
- Knowledge of Bank product lines and services as well as an understanding of Store operations and security
- Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
- Strong financial analysis skills
- Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers
- Excellent verbal and written communication skills
- Demonstrated ability to lead and motivate team members
- Proficient with Microsoft Office suite
- Notary License (preferred)
Qualifications
- Education: Undergraduate degree or equivalent experience
- Experience: 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required
- Business Development: 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies
- Lending Experience: 4+ years of proven leadership and coaching experience required
- Product Knowledge: Knowledge of Bank product lines and services as well as an understanding of Store operations and security
- Financial Analysis: Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
- Communication Skills: Strong financial analysis skills, strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers, excellent verbal and written communication skills
- Leadership: Demonstrated ability to lead and motivate team members
- Technical Skills: Proficient with Microsoft Office suite
- Other: Notary License (preferred)
Skills
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance
- Compensation Decisions
- Promoting Teamwork
- Handling Disciplinary Actions
- People Management Leadership
- Hiring Talent
- Setting Goals
- Developing Staff
- Managing Employee Performance