Store Manager

About the role

The Store Manager leads teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. The role requires a drive for results, building high-performance teams, and managing a variety of responsibilities including sales, payroll, and customer service.

Responsibilities

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events
• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance to company policies

Talent Optimization

• Acquire high quality talent
• Train and develop employees
• Develop team for growth

Operational Execution

• Manage workload
• Ensure compliance to company policies

Customer Experience

• Ensure a friendly environment
• Maintain a neat, clean, and organized store

Success Drivers

• Drive for Results
• Building High Performance Teams
• Managing and Measuring Work
• Managerial Courage
• Customer Focus

Qualifications

Comprehensive and competitive benefits include medical, dental, vision, life insurance, short-term and long-term disability, and a company 401(k) plan. Eligible Associates accrue up to 200 hours of paid time off annually, including PTO, floating holidays, and paid holidays. Paid sick time up to 80 hours per year is available, unless otherwise required by law. Schedules are from 6am to 10pm.

Skills

Must have strong leadership, problem-solving, and customer service skills. Proficiency in Microsoft Office is required. Must be able to work flexible hours and manage multiple priorities.

Benefits

Comprehensive and competitive benefits package includes medical, dental, vision, life insurance, short-term and long-term disability, and a company 401(k) plan. Eligible Associates accrue up to 200 hours of paid time off annually, including PTO, floating holidays, and paid holidays. Paid sick time up to 80 hours per year is available, unless otherwise required by law.

Pay

The anticipated salary range for this position is $70,000– $97,807.50 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus.

Schedule

Profit Maximization Drive sales to exceed financial goals Manage payroll and control expenses Foster a results-driven store environment Successfully execute special events Operational Execution Prioritize workload Validate execution of standard operating procedure Ensure compliance to company policies Talent Optimization Acquire high quality talent Training and developing Performance management Effectively staff and schedule Create a team atmosphere Customer Experience Ensure a friendly environment Ensure items are in-stock Ensure items are priced right Maintain a neat, clean, and organized store Success Drivers: Drive for Results Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications. Building High Performance Teams Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth. Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is not easily deterred. Managing and Measuring Work Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback. Managerial Courage Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others. Customer Focus Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.