Store Manager I - Augusta Road

About the role

The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses.

Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals.

Responsibilities

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Manages a small sized store and team (based on U.S. TD Bank store levelling criteria)
• Oversees and leads a small and/or complex Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Accounts for achieving both Store and individual performance metrics
• Originates loan applications, handles Conditions of Lending and conducts loan closings
• Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)

Requirements

• Undergraduate degree or equivalent experience
• 3+ years relevant experience required (retail, customer service, and/or financial services industries)
• Business development skills, including ability to conceptualize and implement strategies
• 1+ years leadership and coaching experience required
• Small Business and Consumer lending experience preferred
• Knowledge of Bank product lines and services as well as an understanding of Store operations and security
• Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
• Strong financial analysis skills
• Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers
• Excellent verbal and written communication skills
• Demonstrated ability to lead and motivate team members
• Proficient with Microsoft Office suite
• Notary License (preferred)

Qualifications

• Education: Undergraduate degree or equivalent experience
• Experience: 3+ years relevant experience required (retail, customer service, and/or financial services industries)
• Skills: Business development skills, proven ability to manage competing priorities, strategic alignment, financial analysis, interpersonal and collaborative skills, excellent verbal and written communication, leadership and motivation, proficiency with Microsoft Office suite, Notary License (preferred)