Retail Store Manager I

About the role

The Store Manager I or II role offers hands-on experience in developing supervisory skills and managing operations at a low or lower complexity store. This role provides opportunities to gain expertise, build teams, and prepare for future leadership positions.

Responsibilities

• Understand and model FedEx Office values to customers and team members
• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
• Work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers
• Create and develop an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
• Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports
• Interact with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your business
• Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
• Achieve regular daily job duties including accounts receivable, inventory reports, daily sales recaps and bank deposits
• Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management
• Utilize Quality Improvement tools in order to improve the business, share ideas and continue to innovate
• Be flexible with your schedule - your work hours will be based on business needs and store operating hours

Requirements

• Associates Degree or some college preferred
• High school degree or GED required
• 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel

Qualifications

• Associates Degree or some college preferred
• High school degree or GED required
• 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel

Skills

• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Effective problem-solving and decision-making abilities
• Ability to manage multiple tasks and prioritize responsibilities
• Knowledge of Microsoft Office tools

Benefits

Details about benefits are not provided in this posting. Please refer to the company's official website or contact HR for more information.

Pay

Details about pay are not provided in this posting. Please refer to the company's official website or contact HR for more information.

Schedule

Details about the schedule are not provided in this posting. Please refer to the company's official website or contact HR for more information.