Store Manager, HOKA

About HOKA

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.

About the Role

Our Store Managers are integral to the success of the HOKA Brand. As a Store Manager, you attract, develop, and motivate a passionate team. You regularly share the HOKA Brand values, vision, and mission with your team members and actively create a culture of trust and accountability.

Responsibilities

• Build and develop your team through recruiting, training, and coaching to meet the short and long-term needs of the business.
• Lead your team to drive Brand awareness and education while providing excellent service.
• Maintain high training standards that enable your team to deliver elevated shopping experiences.
• Drive operational excellence in all aspects of your business, including inventory, cash, and labor management.
• Execute visual merchandising directions that promote the Brand image and ensure a well-managed back of house.
• Drive sales and KPIs for your store while focusing on key strategic priorities.
• Cultivate community within and beyond the store’s four walls through interactions, local engagement, and dynamic support of Brand events.
• Maintain awareness of industry trends and local competitors to meet and anticipate customer demands.

Core Competencies

• Coach and develop your team to drive business results and professional growth.
• Ensure the highest level of customer service and prioritize brand and product knowledge training.
• Meet and exceed budgeted sales and KPIs while monitoring expenses.
• Develop store strategies that enhance customer satisfaction, increase traffic, and optimize profitability.
• Manage inventory and implement store administration and operations, including compliance with policies and procedures.
• Hire top talent by identifying candidates quickly and maintaining a recruiting network.
• Onboard and train team members to ensure engaged and high-performing teams.
• Ensure the highest level of visual merchandising and standards, executing visual directives and guidelines.
• Drive key initiatives and support programs that enhance the customer journey.

Requirements

• Four (4) years minimum retail store management experience.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission.
• Excellent leadership skills and experience managing people in a customer-facing environment.
• Demonstrated track record of exceeding sales targets and cost management for a store of comparable volume and size.
• Strong organizational skills and ability to coordinate people, resources, and services to address business goals.
• Fantastic problem-solving skills and ability to work through challenges.
• Agility to meet the needs of the business, within and beyond the store.
• Experience coordinating and hosting regular in-store and local events.

Additional Requirements

• Flexibility of schedule and hours to meet the needs of the business.
• Flexibility to travel to meet the needs of the business.
• Valid State or Federal Identification.

Benefits

As part of the Deckers Family, you’ll discover many benefits, including competitive pay, discounts, perks, global contests, and opportunities for growth and development.

Pay

The salary posted reflects the target for new hire salaries for this role at this specific store location: $90,000.00. Individual pay will be determined by location and additional factors, including job-related skills, experience, and relevant education or training.