Store Manager - Famous Footwear

About the role

As a full-time Store Manager at Famous Footwear, you’ll lead your store team to meet and exceed Talent, Culture, and Operational responsibilities. You’ll inspire a culture centered on customer relationships, operational excellence, and flawless delivery while developing internal talent and building strong succession plans. You’ll own day-to-day store operations, leverage business insights to drive sales, and create an inclusive, positive work environment where associates feel valued and motivated to perform.

Responsibilities

• Inspire the Customer Connection: Foster a culture centered on customer relationships and operational excellence by modeling selling behaviors, coaching associates, and dedicating time to develop internal talent.
• Lead Talent Discovery: Proactively network for exceptional external talent, hire individuals passionate about creating top-notch customer experiences, and invest in succession planning for leadership roles.
• Own Retail Operations: Manage day-to-day store operations, including pricing, shipment processing, inventory, and staffing decisions. Balance associate availability, peak times, and seasonal demands to ensure exceptional service.
• Leverage Insights to Deliver Results: Drive sales with purpose by using business analysis and observations to refine strategies. Align operational efforts with available resources and key partnerships to meet goals.
• Be the Architect of a Winning Culture: Create a diverse, inclusive, and positive team environment where associates feel respected and motivated. Promote engagement through fresh and exciting initiatives to boost retention and performance.

Preferred Qualifications & Education

• Has a High School Diploma/GED.
• Has 1–5 years of retail store management experience, specialty retail preferred.
• Builds constructive and effective relationships within store teams.
• Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals.
• Displays an ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Exhibits ability to train, coach, and develop associates.
• Exercises independent judgment and discretion, partnering with Territory Sales Manager as needed.
• Displays cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
• Demonstrates expertise and proven ability to lead general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Physical Requirements and/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Benefits

• Monthly Performance Bonus: Rewarded for meeting goals monthly.
• Career Development and Learning Opportunities: Up to $7,500 per year in education assistance and opportunities for growth at corporate offices.
• Shoe Discounts: 30% associate discount across Caleres’s retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed Dress Code & Small Team Environment: Supportive environment with a relaxed dress code.
• Daily Access to Pay: Get paid as you earn with Dayforce Wallet (no fees).
• Employee Assistance Programs: 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and more.
• Benefit Offerings: PTO, health, and retirement benefits. Visit www.yourcaleres.com for details.